About Us > Expertise

Expertise 

NVal's expertise is in finding and delivering hidden value. We accomplish this with our experienced consultants who use our unique approach and bring specific industry and technical expertise to each project.

We have worked with both large and small companies in different industries such as manufacturing, business and professional services, financial services, distribution and logistics and specialty retailing. And, we have brought value to each of them in different ways.

Some examples of our work include helping a small client firm through a total re-organization and re-structuring, and re-positioning of their offering portfolio with a modified mix to include a larger proportion of the higher value-added service offerings and an updated go-to-market strategy in the context of the market dynamics. Within 24 months the company was able to realize a 10-fold increase in revenues, and due to the rapid rate of increase in the revenue-growth rate, the change strategy ultimately led them to be successfully acquired soon thereafter, thereby creating immense value for all the shareholders.

Another example is where we analyzed the usage data of a certain service stream across 700 client companies, 10,000 users, and 1 million transactions over a period of 5 years for a very large corporation and using econometric analysis, created and algorithm for predicting revenues and profits over time linked to the type of customer, service mix, contract terms, and other key indicators. This ultimately led to identifying specific areas where certain under-performing accounts needed attention for enhancing profitability at the account level and thus to the total re-design of an entirely new service offering with desired revenue and profit ratios in accordance with corporate strategy. The strategy and data warehousing/business intelligence engagement led to savings of millions of dollars for the client during the first eighteen months alone.

With a different service offering, we brought value to a client with one of our shared services. We assisted a large public bank with scanning of 48 file-cabinets containing their secure documents. We set up a mobile network within their premises with a team of six dedicated persons working 16 hour-days to complete the assignment within 6 weeks and we converted all their file cabinets consisting of well over a million documents into electronic form, plugged the output into a unique customized classification system with a search engine for easy and instantaneous retrieval of information, backed up the data for shared access by multiple users with a time and date stamp and an audit trail of usage of the documents. This enabled the bank to upgrade to a state-of-the-art system and to successfully enable the acquisition of the division by another bank because they had all the documentation and system in place.

By organizing our solutions and staffing into specific practice areas serving particular industries, we deliver expertise and fulfill objectives that are relevant to your business challenges. Our CRM practice, which is unique in that we have the capability to track variable product and service offerings, has enabled us to develop many verticals for our clients. Some of our noted accomplishments include these niche products.