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Solutions > Alignment Strategy
Alignment of
corporate strategy with enterprise value enhancement
Knowledge has been defined as an opinion, idea or
theory that has been verified empirically and agreed upon by a
community. In a sense, it is defined as a justified true belief.
Management on the other hand is the cyclical process of planning,
organizing, action, control and feedback. Knowledge management is a
discipline that promotes an integrated approach to identifying,
managing and sharing all of the information assets in the
enterprise, including databases, documents, policies and procedures
as well as unarticulated expertise and experience resident in
individual workers. Knowledge itself is an elusive asset, which is
why knowledge management, a discipline that manages and improves the
organizational learning process and where the human factor is still
critical, is still maturing.
The recent focus of knowledge management systems has
been on effective information access that improves and speeds up the
learning process, and such systems facilitate the collection,
organization and transfer of knowledge aided by search engines,
relational and object databases, groupware and other technologies.
The core component of the current knowledge management systems is
the data warehouse and the emphasis is mainly on explicit knowledge.
The management of tacit knowledge is relatively unexplored,
particularly when compared to the work on explicit knowledge. Tacit
knowledge resides mostly inside people, with their portfolio of
know-how, memory of past solutions, understanding of what works
well, and their ability to see patterns and come up with fresh
solutions that have a high probability of success. An enterprise
needs to be well stocked with such tacit knowledge for competitive
advantage. The need today is for streams of ideas that can
continuously enhance value, or in other words, knowledge flow
with a focus on value creation.
Aligning corporate strategy with enterprise value
enhancement enables an entire organization to be
collectively
engaged in the process of contributing to the knowledge generation,
knowledge communication and knowledge distribution process, the
essential steps in productizing knowledge, whether for a product or
for a service. Knowledge generation is fueled by knowledge
communication across the enterprise, and value addition ultimately
takes place through the transformation of knowledge activity into
offerings, that is through the process of knowledge distribution.
Enterprise value enhancement depends upon the systematic integration
and extraction of explicit and tacit knowledge within the enterprise
business system and its continuous conversion to new value through
the creativity process via highly efficient implementation
methodologies eliminating the typical knowledge "siloing"
effects that tend to take place in corporate settings due to the
lack of effective knowledge management systems.
It is estimated that less than one-fifth of all
intellectual capital available to an enterprise is actually
utilized. The gross under-utilization of this very important
knowledge resource occurs for various reasons some of which are
sub-optimized organizational structures, lack of systems for
capturing creativity, and interspersed "human elements" such as the
lack of motivation and the presence of ego. Opportunities for
innovation, which is invention realized or commercialized, do not
emerge from sophisticated data analysis or from rearrangement of
existing information into different formats - they emerge from
experiences and insights and mostly in environments that encourage
creativity. Enterprise value enhancement, offered by NVal, is about
the systematic collective application of enterprise creativity
and knowledge, leveraged to chart future actions designed to deliver
on-going value propositions that result in continuous maximization
of the value creation potential of the enterprise over the long
term.

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Studies on creativity, intuition, and
non-analytical behavior suggest three ways in which tacit knowledge
is utilized in the service of innovation. The most common
application of tacit knowledge is problem solving. A second
application is problem finding, or the framing of problems. The
third application is prediction and anticipation. |
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